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GDPR Request — Ticketmaster

Ticketmaster has suffered two major data breaches — a 2018 chatbot attack exposing payment data of 9.4 million European customers, and a 2024 Snowflake cloud breach affecting approximately 560 million customers globally. If you have ever purchased tickets through Ticketmaster, your data including ticket purchase history, contact details, and payment information may have been compromised.

This letter is pre-addressed to Ticketmaster UK Limited, the official EU data controller for Ticketmaster. Fill in your details and copy or send it directly.

DPO email: privacy@ticketmaster.com — clicking "Send via Email to DPO" will pre-address the email automatically.

⚠️ Ticketmaster has had data breaches. See the breach guide and exercise your rights →
To: Ticketmaster UK Limited
Media House, Mandela Way, London, SE1 5SS, United Kingdom

Dear Data Protection Officer,

I am writing to exercise my rights under the General Data Protection Regulation (GDPR). As an individual whose personal data you process, I am requesting the following information:

  1. Confirmation that you are processing my personal data.
  2. A copy of my personal data.
  3. The purposes of the processing.
  4. The categories of personal data concerned.
  5. The recipients or categories of recipients to whom my personal data has been or will be disclosed.
  6. The envisaged period for which my personal data will be stored, or the criteria used to determine that period.
  7. The existence of my right to request rectification or erasure of my personal data, or restriction of processing, or to object to such processing.
  8. Information about the source of my personal data if it was not collected directly from me.
  9. The existence of automated decision-making, including profiling, and meaningful information about the logic involved.

Below is my information for your reference:

Name:
Email:
Address:

This request is of utmost importance to me and should not be ignored. The GDPR mandates that you respond within one month. Failure to comply may result in further action being taken.

Thank you for your prompt attention to this matter.

Sincerely,

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1. Copy and send this letter to the data controller of the organisation.

2. Follow up until you hear back. The GDPR requires a response within one month.

3. No response? Lodge a complaint with your local data protection authority.

No response after one month? File a complaint with your DPA →

Select your country to find your data protection authority:

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